Help with an order
Times, pickup, products, cancellations and refund decisions belong to the restaurant selling the meal. This demo contains no real orders.
Explore the menuSWS ORDER · SUPPORT
The right request, to the right person.
Customers speak to the restaurant. Staff receive technical assistance from Swiss Web Studio.
Staff support
The technical channel is for the restaurant’s nominated staff. Hours, contact methods and response times are agreed in the offer.
Technical supportOpens Swiss Web Studio’s Italian support page, still named SWS Food.
Support for your team
Support for bugs and functional problems is included. Extra requests and customisations require a separate quotation, accepted before work begins.
Support channels, hours and procedures are defined in the agreement. No service levels or guaranteed response times are promised.
Additional coverage requirements
If your service needs support at other times, we assess availability, organisation and cost before offering it.
For technical enquiries, describe the issue, affected location and impact on work. Procedures and priorities will be agreed before launch.
Prototype status
- Order, extras and cartSimulated in demo
- Acceptance and preparationSimulated in demo
- Staff-approved requestsSimulated in demo
- PSP payment and refundIntegration and testing required
- Physical device printingIntegration and testing required
Build information
Marketing presentation and demo with fictional data. No restaurant service, real order, payment or printing is activated here.
Version: 0.3.11-indexable
SWISS WEB STUDIO
See how SWSOrder could work in your venue
Tell us your venue’s name, how you handle orders today and what you would like to simplify. We will compare your needs with what we can demonstrate and test.